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9:38am on Friday, 7th August, 2015:

Plain and Simple

Anecdote

I received a credit-card application form today from Lloyds bank. This is good, as it means they must trust the stability of my financial situation enough to believe I don't actually need one.

This is what the form looks like:



I'm sorry, Lloyds, but writing "The plain and simple facts" at the top of a dense page of 6-point text does not make it either plain or simple.




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